Employee Assistance Program (EAP)
No-Cost Resources for You & Your FamilyThe Employee Assistance Program (EAP) is provided at no cost to all team members and their household family members – even those not enrolled in any other Bloomin’ Brands benefits.
Employee Assistance Program (EAP)
What is the EAP?
The Employee Assistance Program (EAP), administered by Magellan Ascend, offers a variety of free, confidential resources to help you cope with the challenges life throws your way. This program can support you through everything from simple daily tasks to more complex issues.
Program Highlights
- Up to four free counseling sessions per person, per issue, per year to deal with life’s challenges – refer to the next section for more information about counseling services.
- 24/7 online information.
- Unlimited access to coaches who will assist you in achieving your goals by helping you create a plan of action and stay on track.
- Online self-guided, interactive programs to improve your emotional well-being.
- A well-being app, powered by Neuroflow.
- Monthly webinars on a variety topics.
Counseling Services
In-Person Counseling Services
Confidential counseling, information, and referrals are available through the EAP on a wide variety of topics, including:
- Managing relationship issues.
- Managing parenting issues – for new parents and parents of teenagers.
- Dealing with the challenges of aging loved ones.
- Quitting tobacco, alcohol, or drug use.
- Managing depression, anxiety, and grief.
- Dealing with holiday stress – financial and family.
- Dealing with back-to-school and back-to-work stress.
- Strategies for financial setbacks.
- Building resiliency.
- Getting organized.
- Focusing on your well-being.
- Legal services.
- Hurricane resource information.
- Keeping a healthy relationship with social media.
- Building a thriving life.
Virtual Therapy from BetterHelp
Sometimes, things may feel as if they’re falling apart in our work lives, personal lives, and/or relationships. In addition to in-person counseling, Bloomin’ Brands offers virtual therapy from BetterHelp, the world’s largest online counseling platform.
Let help come to you and members of your household from the comfort of your home: sessions can be offered via text message, phone, video, or live chat.
Magellan Healthcare
Employee Assistance Program (EAP)
Contact Information
Phone: 1-800-327-6754
Employee Assistance Program (EAP)
What is the EAP?
The Employee Assistance Program (EAP), administered by Magellan Healthcare, offers free, confidential resources to help you cope with the challenges life throws your way. This program can support you through everything from simple daily tasks to more complex issues.
Program Highlights
- Up to six (6) free counseling sessions per person, per issue, per year to deal with life’s challenges – refer to the next section for more information about counseling services.
- 24/7 online information.
- Unlimited access to coaches who will assist you in achieving your goals by helping you create a plan of action and stay on track.
- Online self-guided, interactive programs to improve your emotional well-being.
- A well-being app, powered by Neuroflow.
- Monthly webinars on a variety topics.
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Counseling Services
Confidential counseling, information, and referrals are available through the EAP on a wide variety of topics, including:
- Coping with a big life transition.
- Improving career prospects.
- Developing parenting skills.
- Managing mood swings.
- Processing grief and trauma.
- Working on marital issues.
Counseling is available in-person and via text message, live chat, phone, and video conference.
Virtual Therapy from BetterHelp
Sometimes, things may feel as if they’re falling apart in our work lives, personal lives, and/or relationships. In addition to in-person counseling, Bloomin’ Brands offers virtual therapy from BetterHelp, the world’s largest online counseling platform.
Let help come to you and members of your household from the comfort of your home: sessions can be offered via text message, phone, video, or live chat.
Magellan Healthcare
Employee Assistance Program (EAP)
Contact Information
Phone: 1-800-327-6754
Website Change Request
Submit a Request
Legal Assistance
Simple & Affordable Expert Legal HelpMetLife Legal Plan
Plan Highlights
The MetLife Legal Plan gives you access to a network of more than 14,000 attorneys, with an average of 25 years of experience, to help when you’re buying a home, planning for your family’s future, caring for aging parents, and other key times in your life. Take advantage of:
- An experienced service team to match you with the right lawyer.
- Expert legal advice and representation, in person or by phone.
- In-court representation for covered legal matters.
- A mobile app and online tools for your convenience.
- No copays, deductibles, or claim forms required with in-network attorneys.
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How It Works
- The MetLife Legal Plan is paid through a payroll deduction of $7.62 bi-weekly.
- There are no deductibles, copays, claim forms, or usage limits when using an in-network attorney. You simply choose an attorney in any area of practice from the network, and reach out to them by phone, in person, or online.
- For more information about your MetLife Legal Plan, call MetLife at 1-800-821-6400 Monday through Friday from 8 a.m. to 8 p.m. ET.
What's Covered by the Plan
Some specialized areas where the MetLife Legal Plan can provide assistance include:
- Adoption and reproductive assistance
- Estate planning
- Name changes
- Student loan debt assistance
- Real estate or leasing issues
- Buying a home
- Medicare and Medicaid documents
- Nursing home agreements
- Guardianship
- Immigration status
Reproductive Law Benefit
The MetLife Legal Plan includes up to 20 hours of legal assistance for the reproductive legal issues involved in surrogacy, egg donation, sperm donation, embryo donation, and/or embryo adoption. Services may include review or preparation of agreements or documents, preparation and filing of court documents, and providing representation at related hearings or other proceedings when required.
Four Hours of Service for Non-Covered Matters
Four hours of attorney time and services per year are available for non-covered matters that are not otherwise excluded.
You can only add MetLife Legal Plan coverage during your initial or annual enrollment.
You are not eligible to add or drop coverage due to a change in status such as marriage, birth, or divorce.
MetLife Legal Plans
Legal
Contact Information
Phone: 1-800-821-6400
Available Monday through Friday from 8 a.m. to 8 p.m. ET.
Quick Links
Documents
Legal Notices
Summary Annual Reports (SARs)
Legal Notices
Summaries of Benefits & Coverage (SBCs)
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What is a Summary of Benefits & Coverage (SBC)?
The health benefits available to you represent a significant component of your compensation package. They also provide important protection for you and your family in the case of illness or injury. Benefits-eligible Team Members are offered a choice of medical coverage options. Choosing which option is right for you is an important decision. To help you make an informed choice, the Summaries of Benefits and Coverage (SBCs) summarize important information in a standard format. This helps you compare across options.
Summaries by Plan Year
Requesting Paper Copies
You can request a paper copy, or request the SBCs in another language – free of charge – by calling either phone number below.
- Blue Cross & Blue Shield of Florida: 1-833-578-1132
- BBI Resource Center: 1-800-555-5808 (Option 3)
Summary Plan Descriptions (SPDs)
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What is a Summary Plan Description (SPD)?
The Summary Plan Descriptions (SPDs) contain important information about each plan’s coverage, limitations, and exclusions. Bloomin’ Brands encourages you to become familiar with the SPDs. You can also request a paper copy of all plan documents, free of charge, by calling the BBI Resource Center at 1-800-555-5808 (Option 3). Summaries of Material Modifications (SMMs) represent updates to the SPDs.
Employee Benefit Plan
Medical
Dental
Vision
- VSP Vision Certificate of Coverage
- VSP Vision Benefits Summary: 2025 | 2024
Disability, Life & AD&D
- Life Insurance Certification: Salaried | VPs & Above
- AD&D Insurance Certification: Salaried | VPs & Above
- Short-Term Disability (STD) Certification: Salaried
- Short-Term Disability (STD) Maternity Certification: Salaried
- Long-Term Disability (LTD) Certification (effective 7/1/2025): Salaried | Executives
- Long-Term Disability (LTD) Certification: Salaried | Executives
New York Paid Family Leave (PFL)
Magellan (Employee Assistance Program)
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What is a Summary Plan Description (SPD)?
The Summary Plan Descriptions (SPDs) contain important information about each plan’s coverage, limitations, and exclusions. Bloomin’ Brands encourages you to become familiar with the SPDs. You can also request a paper copy of all plan documents, free of charge, by calling the BBI Resource Center at 1-800-555-5808 (Option 3). Summaries of Material Modifications (SMMs) represent updates to the SPDs.
Employee Benefit Plan
Medical
Dental
Vision
- VSP Vision Certificate of Coverage
- VSP Vision Benefits Summary: 2025 | 2024
Life & AD&D
- Life Insurance Certification: Hourly | Salaried | VPs & Above
- AD&D Insurance Certification: Hourly | Salaried | VPs & Above
New York Paid Family Leave (PFL)
How to Enroll
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Choosing & Using Your HSA or HRA
Determine the Best Plan for YouHSA Information for the 2026 Plan Year
If you plan to enroll in the Choice HSA medical plan for the 2026 plan year, follow the link below for information about how to use your health savings account (HSA) beginning Jan. 1, 2026.
Important Notice
2025 will be the last year that the Value HSA, Value HRA, and Choice HRA plans will be available, and these accounts are frozen to new participants.
If you are currently enrolled in one of these plans, you can choose to stay in your current plan for one more year. If you want to change your plan, you can choose the Value PPO, Choice PPO, or Choice HSA.
No employer contributions will be made to Health Reimbursement Accounts (HRAs) or Health Savings Accounts (HSAs) in 2025. You have until the end of 2025 to spend any HRA funds. Any remaining HRA funds will no longer be available after Dec. 31, 2025. You can check your HRA balance by logging into your account with AccrueHealth.
Health Savings Account (HSA)
The Choice HSA and Value HSA plans have a health savings account (HSA) administered by AccrueHealth.
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How Expenses Are Paid with an HSA
Paying for Services
When you incur eligible health care expenses, it’s your choice how you pay. You can choose to pay using funds from a health savings account (HSA) or pay another way (i.e. cash or card).
In-network preventive care services are covered 100% throughout the plan year and do not affect your HSA.
Deductible
The HSA medical plan options have a deductible, which is the total amount you must pay for non-preventative services before coinsurance takes effect.
Coinsurance
Coinsurance is when the plan shares in the cost of eligible health care expenses, and this takes effect after you have paid the deductible. For example, if the plan pays 80% of the cost after the deductible is met, you will pay the remaining 20% of the cost.
If any dependents are enrolled in your coverage, you must meet the family deductible before the plan shares in the cost of eligible expenses.
Out-of-Pocket Maximum
Once your deductible and coinsurance payments add up to the plan’s out-of-pocket maximum, the plan will pay 100% of all eligible health care expenses for the rest of the plan year.
Opening an HSA
By opening a Health Savings Account (HSA), you can:
- Set aside money pre-tax to pay for qualified expenses. Remember, the maximum amount you can contribute to your HSA is the annual limit set by the IRS, plus any catch-up contributions if you are eligible.
- Earn tax-free interest over time.
- Make tax-free withdrawals to pay for qualified medical, dental, and vision expenses.
- Use it as a retirement savings tool.
Invest part of your HSA in mutual funds to save for the future.
Contributing to Your HSA Funds
You can elect to deposit your own money into your HSA from each paycheck before your pay is taxed.
The maximum amount you can contribute to your HSA is the annual limit set by the IRS, plus any catch-up contributions if you are eligible.
Important Note: Points earned through the Health Rewards program will no longer deposited into your HSA in 2025. Instead, you will be rewarded with a medical contribution discount the following plan year.
Health Reimbursement Account (HRA)
The Choice HRA and Value HRA plans have a health reimbursement account (HRA) administered by AccrueHealth.
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Using Your HRA
- Whenever there is activity on your account (e.g., a debit card is issued or replaced, you have claims activity, you are required to submit documentation for a claim, an account statement is available, etc.), you will receive a generic email designed to protect your privacy.
- When you incur eligible health care expenses, you can choose to use your HRA or you can choose to pay another way (i.e., cash, credit card).
- Your HRA funds may be used for eligible medical and Rx expenses only.
- Your unused HRA funds will no longer be available after Dec. 31, 2025.
- You can check your HRA balance by logging into your account with Accrue Health.
How Expenses Are Paid with an HRA
Deductible
The HRA medical plan options have a deductible, which is the amount you must pay before the plan begins paying for covered services.
When you incur eligible health care expenses, you can choose to use your health reimbursement account (HRA), or you can choose to pay another way (i.e. cash, credit card). It’s your choice.
Coinsurance
After you pay the deductible, the plan will share in the cost of eligible health care expenses; this is called coinsurance. (For example, under the Choice HRA plan, if the plan pays 70% of the cost, you will pay the remaining 30%.)
Preventive care services are covered 100% in the network throughout the plan year and do not affect your HRA.
Paying for Services
When you incur eligible health care expenses, you can choose to use your HRA, or you can choose to pay another way (i.e. cash, credit card). If you spend all funds in the HRA, you will need to pay another way for the costs of your health care expenses.
Out-of-Pocket Maximum
Once your deductible and coinsurance payments add up to the plan’s out-of-pocket maximum, the plan will pay 100% of all eligible health care expenses for the rest of the calendar year.
Submitting HRA Claims for Reimbursement
If you paid eligible health expenses using cash or a credit card (instead of your HRA debit card), you may submit a claim for reimbursement if you have enough funds in your HRA. You can choose from one of two methods: online using the AccrueHealth Portal (recommended) or by mail or fax using the paper claim form.
- Submit Online: AccrueHealth Portal | Portal Claim Submission Guide
- Submit by Mail or Fax: Open the Paper Claim Form
After you submit your claim, you may contact AccrueHealth if you have any questions. Customer service is available Monday through Friday from 8 a.m. to 8 p.m. EST. Please allow 72 hours for review.
- Phone: 1-844-643-3099
- Fax: 978-552-0172
- Email: support@accrue-health.com
AccrueHealth
Health Savings & Reimbursement Accounts
Contact Information
Phone: 1-844-643-3099
Available Monday through Friday from 8 a.m. - 8 p.m. ET.
Quick Links
Pharmacy Benefits
Prescription Drug Coverage & SavingsPrescription Drug Coverage
If you’re enrolled in a Bloomin’ Brands medical plan, you also have coverage for prescription drugs through Express Scripts. Refer to the information below to learn about how your prescriptions will be covered under your medical plan.
Plan Comparison
Are you using a device with a small screen?
Tap or click the content below and scroll to access all the information.
| Choice HSA, Value HSA & Choice HRA | Value HRA | |||
|---|---|---|---|---|
| Retail pharmacy (30-day supply) | Express Scripts mail order service, Smart90 Walgreens, or CVS | Retail pharmacy (30-day supply) | Express Scripts mail order service, Smart90 Walgreens, or CVS | |
| Medical plan deductible applies | Yes | (90-day supply) | Yes | (90-day supply) |
| Generic | After deducible is met, 20% up to a $20 max | After deductible is met, 20% with a $30 min up to $60 max | After deductible is met, 0% | After deductible is met, 0% |
| Preferred brand | After deductible is met, 20% with a $35 min and $100 max | After deductible is met, 20% with a $105 min and $300 max | After deductible is met, 0% | After deductible is met, 0% |
| Non-preferred brand | After deductible is met, 40% | After deductible is met, 0% | After deductible is met, 0% | After deductible is met, 0% |
Helpful Terms & Definitions
Prior Authorization
Some medications won’t be covered unless you receive pre-approval. You may need approval for coverage of the drug or for coverage of additional quantities of a drug. Medications may fall under one or more programs. You can contact Express Scripts to determine if the medication you’re prescribed requires pre-approval.
Step Therapy
This requires you to first try one or more specified drugs to treat a particular condition before the plan will cover another (usually more expensive) drug that your doctor may have prescribed. Step therapy is intended to reduce costs to you and your plan by encouraging use of medications that are less expensive but can still treat your condition effectively.
Drug Quantity Management
Aligns the dispensed quantity of prescription medication with dosage guidelines approved by the Food and Drug Administration (FDA) or clinical evidence.
Formulary
The National Preferred Formulary, Express Scripts’ standard formulary, preserves individual choice and access to clinically effective generic and brand-name drugs. The formulary includes nearly 100% of generics and more than 4,000 unique products.
Coverage Review
For prescriptions that need pre-approval, you, your doctor, or your pharmacist may initiate the review by calling Express Scripts at 1-800-753-2851.
Network
Smart90 Exclusive requires members to fill their maintenance medications at a Smart90 retailer, Walgreens, or through our home delivery pharmacy, and at a 90-day supply.
Vaccines
The plan offers convenient access to vaccines from local retail pharmacies.
Prescription Drug Coverage
If you’re enrolled in a Bloomin’ Brands medical plan, you also have coverage for prescription drugs through Express Scripts. Refer to the information below to learn about how your prescriptions will be covered under your medical plan.
Pharmacy Coverage Comparison
| Value PPO | Choice PPO | Choice HSA | |
|---|---|---|---|
| Generic Prescription Drugs: 30-Day Supply | $10 copay | $10 copay | 20% after deductible |
| Preferred Brand Prescription Drugs: 30-Day Supply | 20% after deductible | $30 copay | 20% after deductible |
| Non-Preferred Brand Prescription Drugs: 30-Day Supply | 40% after deductible | $50 copay | 40% after deductible |
| Generic Maintenance Medications: 90-Day Supply | $10 copay | $25 copay | 20% after deductible |
| Preferred Brand Maintenance Medications: 90-Day Supply | 20% after deductible | $75 copay | 20% after deductible |
| Non-Preferred Brand Maintenance Medications: 90-Day Supply | 40% after deductible | $125 copay | 40% after deductible |
Important to Know for 2026
Covered Medications
- A new formulary (list of covered medications) is available for the 2026 plan year. Review the new formulary and check to see how your medication is covered.
- All Bloomin’ Brands medical plans cover generic preventative drugs, insulin, and diabetic supplies at 100%. Brand-name preventive drugs are covered, but not at 100%, and will be subject to the plan’s deductible, coinsurance, or copay.
Copays
- Certain specialty medications will require enrollment through the SaveOnSP Copay Assistance Program.
- Payments made on behalf of copay assistance programs will no longer count toward your deductible and out-of-pocket maximum.
Filling Your Prescriptions
- You can fill prescriptions for a 90-day supply of maintenance medications through the Express Scripts mail order program or at any in-network pharmacy.
- Bloomin’ Brands medical plans are integrated with GoodRx, automatically providing discounted pricing at the pharmacy when it is available.
Helpful Terms & Definitions
Prior Authorization
Some medications won’t be covered unless you receive pre-approval. You may need approval for coverage of the drug or for coverage of additional quantities of a drug. Medications may fall under one or more programs. You can contact Express Scripts to determine if the medication you’re prescribed requires pre-approval.
Step Therapy
This requires you to first try one or more specified drugs to treat a particular condition before the plan will cover another (usually more expensive) drug that your doctor may have prescribed. Step therapy is intended to reduce costs to you and your plan by encouraging use of medications that are less expensive but can still treat your condition effectively.
Drug Quantity Management
Aligns the dispensed quantity of prescription medication with dosage guidelines approved by the Food and Drug Administration (FDA) or clinical evidence.
Formulary
The National Preferred Formulary, Express Scripts’ standard formulary, preserves individual choice and access to clinically effective generic and brand-name drugs. The formulary includes nearly 100% of generics and more than 4,000 unique products.
Coverage Review
For prescriptions that need pre-approval, you, your doctor, or your pharmacist may initiate the review by calling Express Scripts at 1-800-753-2851.
Network
Smart90 Exclusive requires members to fill their maintenance medications at a Smart90 retailer, Walgreens, or through our home delivery pharmacy, and at a 90-day supply.
Vaccines
The plan offers convenient access to vaccines from local retail pharmacies.
Using the Express Scripts App
The Express Scripts app is available for Apple and Android devices. With the app, you can:
- Manage your prescriptions and order refills from your phone.
- Display your virtual ID card at the pharmacy.
- Receive personalized alerts to help ensure you are following your treatment plan.
- Find potential lower-cost prescription options and discuss them with your doctor.
- View your prescriptions, set reminders, and receive notifications when your medication is running low.
Pre-Enrollment Tool
You can use the Express Scripts pre-enrollment tool to search for pharmacies, look up prescription drug pricing, and more.
More Resources
Express Scripts
Pharmacy
Contact Information
Phone: 1-866-725-2520
Prescription Drug Coverage
If you’re enrolled in a Bloomin’ Brands medical plan, you also have coverage for prescription drugs through Express Scripts. Refer to the information below to learn about how your prescriptions will be covered under your medical plan.
Plan Comparison
Are you using a device with a small screen?
Tap or click the content below and scroll to access all the information.
| Choice HSA, Value HSA & Choice HRA | Value HRA | |||
|---|---|---|---|---|
| Retail pharmacy (30-day supply) | Express Scripts mail order service, Smart90 Walgreens, or CVS | Retail pharmacy (30-day supply) | Express Scripts mail order service, Smart90 Walgreens, or CVS | |
| Medical plan deductible applies | Yes | (90-day supply) | Yes | (90-day supply) |
| Generic | After deducible is met, 20% up to a $20 max | After deductible is met, 20% with a $30 min up to $60 max | After deductible is met, 0% | After deductible is met, 0% |
| Preferred brand | After deductible is met, 20% with a $35 min and $100 max | After deductible is met, 20% with a $105 min and $300 max | After deductible is met, 0% | After deductible is met, 0% |
| Non-preferred brand | After deductible is met, 40% | After deductible is met, 0% | After deductible is met, 0% | After deductible is met, 0% |
Helpful Terms & Definitions
Prior Authorization
Some medications won’t be covered unless you receive pre-approval. You may need approval for coverage of the drug or for coverage of additional quantities of a drug. Medications may fall under one or more programs. You can contact Express Scripts to determine if the medication you’re prescribed requires pre-approval.
Step Therapy
This requires you to first try one or more specified drugs to treat a particular condition before the plan will cover another (usually more expensive) drug that your doctor may have prescribed. Step therapy is intended to reduce costs to you and your plan by encouraging use of medications that are less expensive but can still treat your condition effectively.
Drug Quantity Management
Aligns the dispensed quantity of prescription medication with dosage guidelines approved by the Food and Drug Administration (FDA) or clinical evidence.
Formulary
The National Preferred Formulary, Express Scripts’ standard formulary, preserves individual choice and access to clinically effective generic and brand-name drugs. The formulary includes nearly 100% of generics and more than 4,000 unique products.
Coverage Review
For prescriptions that need pre-approval, you, your doctor, or your pharmacist may initiate the review by calling Express Scripts at 1-800-753-2851.
Network
Smart90 Exclusive requires members to fill their maintenance medications at a Smart90 retailer, Walgreens, or through our home delivery pharmacy, and at a 90-day supply.
Vaccines
The plan offers convenient access to vaccines from local retail pharmacies.
Prescription Drug Coverage
If you’re enrolled in a Bloomin’ Brands medical plan, you also have coverage for prescription drugs through Express Scripts. Refer to the information below to learn about how your prescriptions will be covered under your medical plan.
New for 2025
- The prescription drug program will no longer require maintenance medications to be filled at Walgreens or CVS. You can fill prescriptions for a 90-day supply of maintenance medications through the Express Scripts mail order program or at any network pharmacy starting Jan. 1, 2025.
- All plans now cover preventive medications at 100%.
- Plans will be integrated with GoodRx, automatically providing discounted pricing at the pharmacy when it is available.
Pharmacy Coverage Comparison
| New Value PPO | New Choice PPO | Choice HSA | Value HRA | Choice HRA | Value HSA | |
|---|---|---|---|---|---|---|
| Generic Prescription Drugs: 30-Day Supply | $10 copay | $10 copay | 20% after deductible | 0% after deductible | 20% after deductible | 20% after deductible |
| Preferred Brand Prescription Drugs: 30-Day Supply | 20% after deductible | $30 copay | 20% after deductible | 0% after deductible | 20% after deductible | 20% after deductible |
| Non-Preferred Brand Prescription Drugs: 30-Day Supply | 40% after deductible | $50 copay | 40% after deductible | 0% after deductible | 40% after deductible | 40% after deductible |
| Generic Maintenance Medications: 90-Day Supply | $10 copay | $25 copay | 20% after deductible | 0% after deductible | 20% after deductible | 20% after deductible |
| Preferred Brand Maintenance Medications: 90-Day Supply | 20% after deductible | $75 copay | 20% after deductible | 0% after deductible | 20% after deductible | 20% after deductible |
| Non-Preferred Brand Maintenance Medications: 90-Day Supply | 40% after deductible | $125 copay | 40% after deductible | 0% after deductible | 40% after deductible | 40% after deductible |
Helpful Terms & Definitions
Prior Authorization
Some medications won’t be covered unless you receive pre-approval. You may need approval for coverage of the drug or for coverage of additional quantities of a drug. Medications may fall under one or more programs. You can contact Express Scripts to determine if the medication you’re prescribed requires pre-approval.
Step Therapy
This requires you to first try one or more specified drugs to treat a particular condition before the plan will cover another (usually more expensive) drug that your doctor may have prescribed. Step therapy is intended to reduce costs to you and your plan by encouraging use of medications that are less expensive but can still treat your condition effectively.
Drug Quantity Management
Aligns the dispensed quantity of prescription medication with dosage guidelines approved by the Food and Drug Administration (FDA) or clinical evidence.
Formulary
The National Preferred Formulary, Express Scripts’ standard formulary, preserves individual choice and access to clinically effective generic and brand-name drugs. The formulary includes nearly 100% of generics and more than 4,000 unique products.
Coverage Review
For prescriptions that need pre-approval, you, your doctor, or your pharmacist may initiate the review by calling Express Scripts at 1-800-753-2851.
Network
Smart90 Exclusive requires members to fill their maintenance medications at a Smart90 retailer, Walgreens, or through our home delivery pharmacy, and at a 90-day supply.
Vaccines
The plan offers convenient access to vaccines from local retail pharmacies.
More Resources
Pre-Enrollment Tool
You can use the Express Scripts pre-enrollment tool to search for pharmacies, look up prescription drug pricing, and more.
Get the Express Scripts App
The Express Scripts app is available for Apple and Android devices. With the app, you can:
- Manage your prescriptions and order refills from your phone.
- Display your virtual ID card at the pharmacy.
- Receive personalized alerts to help ensure you are following your treatment plan.
- Find potential lower-cost prescription options and discuss them with your doctor.
- View your prescriptions, set reminders, and receive notifications when your medication is running low.
Express Scripts
Pharmacy
Contact Information
Phone: 1-866-725-2520
Benefits at a Glance
An Overview of Your Benefit OptionsYour Benefits at a Glance
Use the navigation menu to learn more about the benefit options you can elect and what they’ll cost. You’ll also find additional resources to support you in all areas of life. Make sure your employment type is reflected at the top of the page to ensure that you are accessing the correct information.
Wellness & Health Rewards Program
Team Members and spouses enrolled in a Bloomin’ Brands medical plan can earn Health Rewards and save on medical premium costs for the following plan year.
Earn Rewards for Healthy Living
Annual Physical or Biometric Screening
As part of the Bloomin’ Brands Health Rewards program, you must complete either a biometric screening or a physical exam each plan year.
Health Actions: More Ways to Earn Rewards
You can complete Health Actions to earn points and get rewarded with a medical premium discount for the following plan year. In order to receive the medical premium discount, you must earn at least 200 points during the current plan year. If your spouse is enrolled in your medical coverage and completes the same requirements, you’ll receive an additional medical premium discount.
What Are Health Actions?
When it comes to your health, small steps can lead to life-changing results.
- Brief daily check-ins help you build healthy habits, join fun activities with coworkers and track how you’re doing — not just with physical health-related issues but also with your emotional, social and financial well-being.
- Daily cards customized to your goals help you explore new ways to get healthier and earn rewards. Interesting challenges offer activities to tackle and perhaps share with coworkers, friends or family members. You can set goals and keep track of your progress easily on your computer or mobile device.
Get Started
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Activate Your Personify Health Rewards Account
- Log in to your My Health Toolkit account.
- Select Wellness and then Personify Health to enroll in your account.
- Accept the terms and conditions.
Once your account is set up, you’ll begin with a short, confidential survey called the Personal Health Assessment. Then, you can start completing program activities and building healthier habits one day at a time.
You can use the Personify Health app to manage your Health Rewards, available for Apple and Android devices.
Complete Health Assessment & Health Actions
- Complete a Personal Health Assessment to get a fresh look at your lifestyle choices and personal health.*
- Enjoy a personalized well-being experience to help you live better and achieve your health goals.
- Engage in daily cards, track healthy habits and join journeys all year long.
- Set goals and keep track of your progress easily on your computer or mobile device.
- Have fun through friendly competition while you engage in challenges.
*Note: Must be completed first to access additional rewards.
| Wellness Activity | Number of Points |
|---|---|
| Required | |
| Health risk assessment | 50 |
| Biometric screening or routine physical/health checkup | 75 |
| Optional | |
| Complete a Health Journey | 10 |
| Set your interests | 5 |
| Set a well-being goal | 5 |
| Nicotine-free attestation | 10 |
| Flu shot attestation | 10 |
| Create a personal challenge | 5 |
| Complete 20 daily cards in a month | 25 |
| Track healthy habits 20 days a month | 25 |
| 20-day triple tracker | 25 |
| At least one preventive exam (cervical cancer, mammogram, colorectal cancer, or prostate screening) | 25 |
Manage Your Rewards in the Personify Health App
Additional Information
All wellness activities must be completed between Jan. 1 and Sept. 30, 2026 to receive the premium discount as of Jan. 1, 2027.
Activities completed between Oct. 1 and Dec. 31, 2026 will still be accepted. Any premium reductions earned after Sept. 30 will take effect as soon as administratively possible after BBI receives notice of completion.
Premium discounts will not be retroactive to Jan. 1, 2027.
Individual results are not shared with Bloomin’ Brands.
Start Earning Today!
Log in to My Health Toolkit using the link below.
Personify Health
Health Rewards
Contact Information
Available Monday through Friday from 8 a.m. to 9 p.m. ET.
Phone: 1-855-944-2058
Blue Cross & Blue Shield of Florida (BCBSFL) or Florida Blue
Medical
Contact Information
Phone: 1-833-578-1132
Alternative Reward Options
Bloomin’ Brands is committed to helping you achieve your best health. Rewards for participating in a wellness program are available to all employees. If you think you might be unable to meet a standard for a reward under this wellness program, you might qualify for an opportunity to earn the same reward by different means.
Contact the HR Resource Center at 1-800-555-5808 (select Option 3) and we will work with you – and, if you wish, with your doctor – to find a wellness program with the same reward that is right for you in light of your health status.
Team Members and spouses enrolled in a Bloomin’ Brands medical plan can earn Health Rewards and save on medical premium costs for the following plan year.
Earn Rewards for Healthy Living
Annual Physical or Biometric Screening
As part of the Bloomin’ Brands Health Rewards program, you must complete either a biometric screening or a physical exam each plan year.
Health Actions: More Ways to Earn Rewards
Through My Health Toolkit and Personify Health, you can also complete Health Actions to earn points and get rewarded with a medical premium discount for the following plan year.
In order to receive the medical premium discount, you must earn at least 200 points during the current plan year. If your spouse is enrolled in your medical coverage and completes the same requirements, you’ll receive an additional medical premium discount.
What Are Health Actions?
When it comes to your health, small steps can lead to life-changing results.
- Brief daily check-ins help you build healthy habits, join fun activities with coworkers and track how you’re doing — not just with physical health-related issues but also with your emotional, social and financial well-being.
- Daily cards customized to your goals help you explore new ways to get healthier and earn rewards. Interesting challenges offer activities to tackle and perhaps share with coworkers, friends or family members. You can set goals and keep track of your progress easily on your computer or mobile device.
Get Started
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Activate Your Personify Health Rewards Account
- Log in to your My Health Toolkit account.
- Select Wellness and then Personify Health to enroll in your account.
- Accept the terms and conditions.
Once your account is set up, you’ll begin with a short, confidential survey called the Personal Health Assessment. Then, you can start completing program activities and building healthier habits one day at a time.
You can use the Personify Health app to manage your Health Rewards, available for Apple and Android devices.
Complete Health Assessment & Health Actions
- Complete a Personal Health Assessment to get a fresh look at your lifestyle choices and personal health.*
- Enjoy a personalized well-being experience to help you live better and achieve your health goals.
- Engage in daily cards, track healthy habits and join journeys all year long.
- Set goals and keep track of your progress easily on your computer or mobile device.
- Have fun through friendly competition while you engage in challenges.
*Note: Must be completed first to access additional rewards.
| Wellness Activity | Number of Points |
|---|---|
| Required | |
| Health risk assessment | 50 |
| Biometric screening or routine physical/health checkup | 75 |
| Optional | |
| Complete a Health Journey | 10 |
| Set your interests | 5 |
| Set a well-being goal | 5 |
| Nicotine-free attestation | 10 |
| Flu shot attestation | 10 |
| Create a personal challenge | 5 |
| Complete 20 daily cards in a month | 25 |
| Track healthy habits 20 days a month | 25 |
| 20-day triple tracker | 25 |
| At least one preventive exam (cervical cancer, mammogram, colorectal cancer, or prostate screening) | 25 |
Additional Information
All wellness activities must be completed between Jan. 1 and Sept. 30, 2025 to receive the premium discount as of Jan. 1, 2026.
Activities completed between Oct. 1 and Dec. 31, 2025 will still be accepted. Any premium reductions earned after Sept. 30 will take effect as soon as administratively possible after BBI receives notice of completion.
Premium discounts will not be retroactive to Jan. 1, 2026.
Individual results are not shared with Bloomin’ Brands.
Start Earning Today!
Log in to My Health Toolkit using the link below.
Get the Personify Health App
Personify Health
Health Rewards
Contact Information
Available Monday through Friday from 8 a.m. to 9 p.m. ET.
Phone: 1-855-944-2058
Blue Cross & Blue Shield of Florida (BCBSFL)
Medical
Contact Information
Medical: 1-833-578-1132
Quit for Life: 1-866-784-8454
HR Resource Center
General Questions About Benefits & Eligibility
Contact Information
Available Monday through Friday from 9 a.m. to 6 p.m. ET.
Phone: 1-800-555-5808 (Option 3)
Alternative Reward Options
Bloomin’ Brands is committed to helping you achieve your best health. Rewards for participating in a wellness program are available to all employees. If you think you might be unable to meet a standard for a reward under this wellness program, you might qualify for an opportunity to earn the same reward by different means.
Contact the HR Resource Center at 1-800-555-5808 (select Option 3) and we will work with you – and, if you wish, with your doctor – to find a wellness program with the same reward that is right for you in light of your health status.
Teladoc Health
High Quality Care — Anytime, AnywhereTeladoc
As part of your Bloomin’ Benefits medical plan, Teladoc Health provides 24/7/365 access to board-certified physicians through the convenience of phone or video consults. Get answers to your health questions with fast, convenient, high-quality care — anytime, anywhere.
Services & Costs
Need care for non-urgent and common conditions? Get same-day appointments with a certified provider from wherever you are. Teladoc Health providers diagnose, treat and even prescribe medicine if needed.
- Allergies
- Bronchitis
- Flu
- COVID-19
- Pinkeye
- Rashes
- Sinus infections
- Sore throats
Cost: $65 or less per visit
Dealing with a skin issue? Start an online skin review with a dermatologist by uploading images and details of your concern. Get a treatment plan and prescription if needed in 24 hours or less.
- Acne
- Eczema
- Psoriasis
- Skin infections
- Rashes
- Rosacea
Cost: $90 or less per online review
Have real conversations and see progress with a therapist of your choice. Available 7 days a week from the privacy of your own home.
- Anxiety and depression
- Sleep issues
- Relationship conflicts
- Trauma and PTSD
- Medication management
Costs
- Therapy: $90 or less per visit
- Psychiatry: $260 or less per first visit and $105 or less per ongoing visit
Helpful Resources
Teladoc Health
Medical, Dermatology, & Mental Health Services
Contact Information
Phone: 1-866-789-8155
Quick Links
Get Started with Teladoc Health
- Download the Teladoc Health app or visit Teladoc Health to register. There is no employer code needed in order to register.
- Select any service you need from the dashboard.
- Schedule a visit at a time that’s convenient for you.
- Meet with your provider by phone or video from wherever you are.
After your initial registration, you can access Teladoc Health directly through the Teladoc Health app whenever you need it. For detailed instructions on registering, review this guide.
Questions? Call 1-866-789-8155 to speak to a representative.
Video Introduction (English)
Video Introduction (Spanish)
Teladoc
As part of your Bloomin’ Benefits medical plan, Teladoc Health provides 24/7/365 access to board-certified physicians through the convenience of phone or video consults. Get answers to your health questions with fast, convenient, high-quality care — anytime, anywhere.
Services & Costs
Need care for non-urgent and common conditions? Get same-day appointments with a certified provider from wherever you are. Teladoc Health providers diagnose, treat and even prescribe medicine if needed.
- Allergies
- Bronchitis
- Flu
- COVID-19
- Pinkeye
- Rashes
- Sinus infections
- Sore throats
Cost: $55 or less per visit
Dealing with a skin issue? Start an online skin review with a dermatologist by uploading images and details of your concern. Get a treatment plan and prescription if needed in 24 hours or less.
- Acne
- Eczema
- Psoriasis
- Skin infections
- Rashes
- Rosacea
Cost: $85 or less per online review
Have real conversations and see progress with a therapist of your choice. Available 7 days a week from the privacy of your own home.
- Anxiety and depression
- Sleep issues
- Relationship conflicts
- Trauma and PTSD
- Medication management
Costs
- Therapy: $90 or less per visit
- Psychiatry: $220 or less per first visit and $100 or less per ongoing visit
Helpful Resources
Teladoc Health
Medical, Dermatology, & Mental Health Services
Contact Information
Phone: 1-866-789-8155
Quick Links
Get Started with Teladoc Health
- Download the Teladoc Health app or visit Teladoc Health to register. There is no employer code needed in order to register.
- Select any service you need from the dashboard.
- Schedule a visit at a time that’s convenient for you.
- Meet with your provider by phone or video from wherever you are.
After your initial registration, you can access Teladoc Health directly through the Teladoc Health app whenever you need it. For detailed instructions on registering, review this guide.
Questions? Call 1-866-789-8155 to speak to a representative.