Frequently Asked Questions (FAQs)
Answers to Your Benefit QuestionsGeneral Enrollment
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I am not sure which medical plan to choose. Can you tell me which one is best?
Only you can determine which medical plan option works best for you and any eligible dependents. Consider whether you prefer lower paycheck contributions with a higher deductible, or higher paycheck contributions with a lower deductible.
What if I miss the Open Enrollment period?
If you do not enroll or make changes during Open Enrollment, you must wait until the next Open Enrollment period unless you experience a Qualifying Life Event (QLE) that allows changes under IRS rules.
Is my domestic partner eligible for coverage?
No. Only legal spouses are eligible for coverage under Bloomin’ Brands benefits.
I’m newly eligible for benefits. When does my coverage begin?
Coverage begins the first of the month following the date you become eligible, provided you enroll within the required timeframe or following a Qualifying Life Event (QLE).
Do I need to provide proof of eligibility when adding dependents?
Yes. Documentation must be submitted within the required timeframe. Examples include birth certificates for children and marriage certificates or recent tax returns for spouses. Failure to provide documentation will result in dependents not being enrolled in coverage.
How do coverage tiers work?
Coverage tiers include Employee Only, Employee & Spouse, Employee & Child(ren), and Family. You must check each dependent you wish to enroll.
How do I view my current benefits?
In Workday, navigate to Menu → Personal → Benefits and Pay. Click on the shield with a heart (Benefits) → Benefit Elections to view your coverages and paycheck deductions.
Where can I find my paycheck rates?
Paycheck rates are posted on the Medical Coverage and Pharmacy Benefits pages under the Benefits → Health & Wellness → Medical Coverage & Resources section of the website.
How many paycheck deductions are there each year?
Per-paycheck rates are based on the company’s standard number of pay periods.
Medical
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Do I have coverage with Florida Blue if I live in another state?
Yes. Members have access to the nationwide Blue Cross Blue Shield provider network.
When will I receive my medical ID cards?
Cards are mailed after your enrollment is processed. Generally, it can take up to 14 business days.
Does Florida Blue offer virtual/telehealth doctor visits?
Yes. Virtual visits are available through Teladoc.
Are there wellness or gym membership discounts with Florida Blue?
Yes. Discounts are available through the Blue365 program via your My Health Toolkit account.
What is a deductible?
A deductible is the amount you pay for eligible medical and prescription costs before the plan begins sharing the cost.
What is coinsurance?
Coinsurance is the percentage you pay after meeting your deductible and before reaching your out-of-pocket maximum.
What is an out-of-pocket maximum?
It is the maximum you pay for eligible services each calendar year. Non-covered services do not count.
What is a copay?
A copay is a fixed fee that patients pay out of pocket at the time of receiving a healthcare service.
Do in-network and out-of-network claims combine toward my deductible or out-of-pocket maximum?
No. In-network and out-of-network amounts are tracked separately.
Do paycheck contributions count toward my deductible or out-of-pocket maximum?
No. Paycheck contributions are separate from deductible and out-of-pocket limits.
Health Savings Account (HSA)
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What is a Health Savings Account (HSA)?
An HSA is a personal bank account for eligible health care expenses. You may contribute if you are enrolled in our Choice HSA-eligible medical plan.
Can I contribute my own money?
Yes. You may contribute up to the IRS maximum each year.
Do I lose HSA money if I don’t use it?
No. HSA funds roll over each year and remain yours even if you leave the company.
Why does my HSA show a zero balance?
You must open your HSA before contributions can be deposited. The account is not opened automatically.
Can I use HSA funds after retirement?
When you are no longer actively working, certain premiums for health insurance may be eligible expenses under your HSA. Please consult a tax advisor for more information on what expenses are eligible.
How do I access my HSA information?
Visit AccrueHealth’s member portal after opening your account.
Flexible Spending Accounts (FSA)
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Will my FSA debit card still work next year?
Yes, if you enroll in a PPO medical plan option and re-enroll in Health Care FSA, your FSA debit card will work next year if it has not expired.
Who administers FSAs?
FSAs are administered by WEX.
Can I use my Dependent Care FSA for medical expenses?
No. Dependent Care FSA funds are only for eligible childcare expenses.
Will unused FSA funds be refunded?
No. Unused funds are forfeited under IRS rules.
Do FSA elections roll over automatically?
No. You must re-enroll each year to participate.
Health Rewards & Wellness Program
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What rewards are available for participating in the wellness program?
Employees can earn premium discounts by completing the wellness program activities every year.
How do I set up my wellness account?
Log in to your My Health Toolkit, select the wellness program link, and complete enrollment and the Personal Health Assessment.
Can family members participate?
Yes. Spouses enrolled in your medical plan may create their own wellness accounts.
What if I cannot meet a wellness requirement due to a medical condition?
You may request an alternative activity through the HR Resource Center by contacting 1-800-555-5808, option 3.
Prescription Drugs
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What does Express Scripts (ESI) provide?
Express Scripts (ESI) administers the prescription drug plan and offers discounted pricing and mail-order services.
Will I receive a prescription ID card?
Yes. ID cards are mailed after medical enrollment is processed. Generally, it takes up to 14 business days for cards to arrive.
Dental
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When will I receive dental ID cards?
DHMO plans issue physical cards; DPPO plans offer electronic cards.
What is a DPPO?
The DPPO allows you to use either an in-network or out-of-network dental provider. The DPPO pays benefits after you and your covered dependents meet an annual deductible. You pay a percentage of the cost of services, or coinsurance, after you meet the deductible. The DPPO will only pay up to the annual maximum for eligible services each year; after the annual maximum, you pay 100% of costs for the rest of the plan year. See Dental Coverage for details.
What is a DHMO?
A DHMO provides coverage only for eligible dental services provided by a participating dentist. You must choose a primary dentist for yourself and each of your covered dependents. Generally, you only pay a fixed cost for eligible dental services, with no deductible. There is no coverage if you use a dentist not in the DHMO network. See Dental Coverage for details.
Vision
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Will I receive vision ID cards?
No. VSP does not issue ID cards; providers verify eligibility electronically.
How do vision benefits work?
You elect vision benefits with VSP separately from your medical plan, and the coverage under the vision plan is the same regardless of which medical plan you choose.
VSP provides coverage with copayments or discounts on routine eye exams, glasses, or contact lenses. You may get a routine eye exam once every calendar year. You may replace the lenses in your eyeglasses once every calendar year and replace your glasses frames once every other calendar year. If you prefer to use contact lenses, you may get a supply up to a certain dollar allowance, once every calendar year, instead of eyeglasses.
Can I get eyeglasses and contacts in the same year?
No. You must choose either glasses or contacts each year.
How often can I get new frames?
Frames are covered on a set schedule as defined by the vision plan. Generally, they are covered once every other year.
Perks at Work
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How do I register for Perks at Work?
Visit the Perks at Work website and click Sign Up for Free. On the next page, enter your work email address (or personal email if you do not have a Bloomin’ Brands email address), enter Bloomin’ Brands where it asks for the Company Name, and click Continue. Perks at Work will then send you an email to log in and complete your profile and registration, so you can begin using the discounts.
401(k)
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How do I contact Fidelity and where do I manage my 401(k)?
You can reach Fidelity by calling 1-800-835-5095, between 8:30 a.m. and 8 p.m. ET, Monday through Friday.
Fidelity’s website at netbenefits.com is where you log in to enroll in and manage your 401(k) account, designate and update your beneficiaries for your 401(k) account, as well as take advantage of numerous tools and educational resources to help with your overall financial wellness and planning.

HR Resource Center
General Questions About Benefits & Eligibility
Contact Information
Available Monday through Friday from 9 a.m. to 6 p.m. ET.
Phone: 1-800-555-5808 (Option 3)
