New medical plan administrator and options

UnitedHealthcare (UHC) will no longer be your medical plan administrator. We are moving to Blue Cross and Blue Shield of Florida, Inc. (BCBSFL) for the 2022 plan year. BCBSFL has a robust network of medical providers, so most employees should be able to continue seeing their current doctors and specialists.

With the change in administrators, we are moving from two medical plan options to four. You will now have an additional Health Savings Account (HSA) and an additional Health Reimbursement Account (HRA) medical plan to pick from. There are also new deductibles and out-of-pocket maximums for 2022.

Check the network

Because we are moving medical plan administrators in 2022, it is important for you to check that your medical providers will still be in-network. Before you enroll, you can visit or call 1-833-578-1132, 8 a.m. to 8 p.m. ET.

Choosing the right plan

Key considerations for choosing the right medical plan may include:

  • How much healthcare you and/or your family tend to use
  • How important it is to keep paycheck contributions low
  • Whether you have access to savings should you have a large, uncovered expense

Check out the illustrative claim examples to help you get a feel for the impact of paycheck contributions and your share of typical out-of-pocket expenses for the various plan options.


Effective January 1, 2022, AccrueHealth will be our new administrator for both the HRA and HSA Plans. The type of account you have will depend on the medical option you choose. If you enroll in a Bloomin’ Brands medical plan for 2022, you’ll receive a welcome kit in the mail in December along with a new debit card to make it easy to access the funds in your HRA or HSA account.

For HSAs: If you have a current account with Optum Bank, the 2021 administrator, you can choose to keep it. However, to receive Bloomin’ Brands contributions in 2022, you must open a new HSA with AccrueHealth.

For HRAs: Your current balance with Optum Bank, the 2021 administrator, will carry over to your new HRA with AccrueHealth — provided you enroll again in one of the HRA Plans for 2022.

IMPORTANT: If you don’t re-enroll in an HRA Plan for 2022, make sure to use your 2021 HRA balance by December 31, 2021, so you don’t lose it!

For general information about AccrueHealth, visit


Because we’re changing to BCBSFL as the medical plan administrator for 2022, there are some changes coming to the Health Rewards Program and your account with Rally. Please take note of the following and plan to take the appropriate action. After December 31, 2021, you will no longer have access to your 2021 Rally account.

BEFORE December 31, 2021:
Be sure to use all your Rally Coins. You will not have access to them after 2021.

Change your email address on your 2021 Rally account if you want to use that email address for your 2022 Rally account. Once you log in to your account, hover over your name in the top right corner and select Security. Next to your email address, click Change, and follow the prompts to change and save.

AFTER January 1, 2022:
You will need to create a new Rally account. Log in to MyHealthToolkit using your new BCBSFL ID card and follow the prompts to create your new Rally account using a different email address than your 2021 account.

Once you register for your new 2022 account, you will automatically receive 1,000 coins! Start completing activities to receive more coins plus free money from Bloomin’ Brands to your HSA or HRA! Real Appeal will be replaced with a similar Health Action called My Health Novel.